timestamp1628710740000Interactive GuidesTo help improve the Ace Media customer experience, we’ve introduced NEW interactive guides which can assist with onboarding, troubleshooting and FAQs. Our onboarding guides provide a step-by-step approach; introducing functionality at your
timestamp1624048123120Reports: Facebook WatchOur reports tool can now handle Facebook Watch. Simply paste the Facebook Watch link into the online coverage field and Ace Media will deliver an embed of the video alongside associated engagement data.
timestamp1623332626662Reports: Facebook postsWe have identified an issue with the Facebook API which is disrupting data presentation with Facebook posts. Our developers are aware of this issue and are prioritising a fix for this by working with Facebook developers. Unfortunately we’re
timestamp1620737146731Microsoft 365 Business usersIt has come to our attention that users of Microsoft 365 Business Outlook feature may experience issues receiving notifications from Ace Media. This includes:- New registrant confirmation emails- Report upload email notifications- Generate
timestamp1620141273957Reports - Instagram ReelsOur reports tool can now handle Instagram Reels. Simply apply the Instagram Reel link to the online coverage field and Ace Media will deliver an embed of the Reel alongside associated engagement data.