Account: Client Delete

We’ve deployed functionality that enables account administrators to delete clients that are no longer required. Please refer to the following help article which explains how to perform a client delete: Managing your clients
New
Enhancement

Reports: International Media Outlets

Our offline media database has grown by over 40,000 media titles serving US, Canada and France. Each offline media outlet is individually categorised by country. Look out for the flag icon that appears alongside the title to determine the
New
Enhancement

Reports & Press releases: Asset ordering

Need your assets to appear in a specific order, Ace Media has you covered. Manually reorder coverage clippings and press release assets using a simple drag and drop mechanism. Coverage clippings Press releases
New
Enhancement

Interactive Guides

To help improve the Ace Media customer experience, we’ve introduced NEW interactive guides which can assist with onboarding, troubleshooting and FAQs. Our onboarding guides provide a step-by-step approach; introducing functionality at your
New
Enhancement

Reports: Facebook Watch

Our reports tool can now handle Facebook Watch. Simply paste the Facebook Watch link into the online coverage field and Ace Media will deliver an embed of the video alongside associated engagement data.
New
Enhancement

Reports: Facebook posts

We have identified an issue with the Facebook API which is disrupting data presentation with Facebook posts. Our developers are aware of this issue and are prioritising a fix for this by working with Facebook developers. Unfortunately we’re
Maintenance

Microsoft 365 Business users

It has come to our attention that users of Microsoft 365 Business Outlook feature may experience issues receiving notifications from Ace Media. This includes:- New registrant confirmation emails- Report upload email notifications- Generate
Maintenance

Reports - Instagram Reels

Our reports tool can now handle Instagram Reels. Simply apply the Instagram Reel link to the online coverage field and Ace Media will deliver an embed of the Reel alongside associated engagement data.
New
Enhancement

We're starting a changelog

Today we're are thrilled to introduce our product newspage. The purpose of this newspage is to keep you informed about updates and changes we are continuously pushing to Acme. This includes new features, improvements, fixes but also…
Announcement