Reports: Batch edit function

To improve the efficiency of the Reports application, we've introduced a new batch edit function. Users will now be able to process simultaneous edits to multiple entries within a report, including: Highlights Metric data Deletions
New
Enhancement

Account: Client Delete

We’ve deployed functionality that enables account administrators to delete clients that are no longer required. Please refer to the following help article which explains how to perform a client delete: Managing your clients
New
Enhancement

Reports: International Media Outlets

Our offline media database has grown by over 40,000 media titles serving US, Canada and France. Each offline media outlet is individually categorised by country. Look out for the flag icon that appears alongside the title to determine the
New
Enhancement

Reports & Press releases: Asset ordering

Need your assets to appear in a specific order, Ace Media has you covered. Manually reorder coverage clippings and press release assets using a simple drag and drop mechanism. Coverage clippings Press releases
New
Enhancement

Interactive Guides

To help improve the Ace Media customer experience, we’ve introduced NEW interactive guides which can assist with onboarding, troubleshooting and FAQs. Our onboarding guides provide a step-by-step approach; introducing functionality at your
New
Enhancement

Reports: Facebook Watch

Our reports tool can now handle Facebook Watch. Simply paste the Facebook Watch link into the online coverage field and Ace Media will deliver an embed of the video alongside associated engagement data.
New
Enhancement

Update: Reports Facebook posts

We have received confirmation from Facebook that the issue concerning data collection / display for Facebook posts has now been resolved.
Fix

Reports: Facebook posts

We have identified an issue with the Facebook API which is disrupting data presentation with Facebook posts. Our developers are aware of this issue and are prioritising a fix for this by working with Facebook developers. Unfortunately we’re
Maintenance

Update: Microsoft 365 Business users

We understand Microsoft has cleared the quarantine and is routing emails appropriately. However, there have been reports that emails still aren't being released. Businesses that use Outlook to manage their email domains have noted that they
Fix