Press releases & Lookbooks: Direct links

Press releases and Lookbooks created from 24 August ‘21 now include secure, randomly generated links. The key benefit of this new enhancement is that users can modify a press releases (title, body text, editors notes, file attachments) or a
Enhancement

Interactive Guides

To help improve the Ace Media customer experience, we’ve introduced NEW interactive guides which can assist with onboarding, troubleshooting and FAQs. Our onboarding guides provide a step-by-step approach; introducing functionality at your
New
Enhancement

Reports: Analysis

We’ve improved the layout, data display and added extra interactivity to the report Analysis What’s changed? Headline data: Greater emphasis has been placed on the headline data Introduction of both the Reach and Impact data for those
Enhancement

Reports: Facebook Watch

Our reports tool can now handle Facebook Watch. Simply paste the Facebook Watch link into the online coverage field and Ace Media will deliver an embed of the video alongside associated engagement data.
New
Enhancement

Update: Reports Facebook posts

We have received confirmation from Facebook that the issue concerning data collection / display for Facebook posts has now been resolved.
Fix

Reports: Facebook posts

We have identified an issue with the Facebook API which is disrupting data presentation with Facebook posts. Our developers are aware of this issue and are prioritising a fix for this by working with Facebook developers. Unfortunately we’re
Maintenance

Payment method

Add new payment cards Select a default payment card Delete payment cards
Enhancement

Update: Microsoft 365 Business users

We understand Microsoft has cleared the quarantine and is routing emails appropriately. However, there have been reports that emails still aren't being released. Businesses that use Outlook to manage their email domains have noted that they
Fix

Microsoft 365 Business users

It has come to our attention that users of Microsoft 365 Business Outlook feature may experience issues receiving notifications from Ace Media. This includes:- New registrant confirmation emails- Report upload email notifications- Generate
Maintenance